Walter E. Washington Convention Center Awarded Best Customer Service by EXHIBITOR Magazine


The Walter E. Washington Convention Center was the only center named a finalist in two categories.

Washington, DC, Nov. 16, 2023 (GLOBE NEWSWIRE) — Events DC, the official convention and sports authority for Washington, DC announced that the Walter E. Washington Convention Center received the Best Customer Service and On-Site Support Award by Exhibitor Group.  

“Receiving the Best Customer Service Award after being named to EXHIBITORS Centers of Excellence List for the fifth year in a row is a testament to the tireless work of the Events DC team. We are world-class people delivering world-class service to all of our guests,” said Events DC President and CEO Angie M. Gates. “As we celebrate the 20th Anniversary of the Walter E. Washington Convention Center, we continue to innovate and enhance the experience of everyone that walks into our doors. We thank EXHIBITOR Magazine for this incredible honor.” 


In addition to being named to the Centers of Excellence List, the Walter E. Washington Convention Center achieved LEED Gold certification in September, recognizing Events DC’s commitment to sustainability, operational excellence, efficiency and high-performance design. In October, the Walter E. Washington Convention Center was named one of North America’s best convention centers for trade shows and events by Exhibitor Group for the fifth year in a row and received a Silver Stella Award for Best Convention Center in the Northeast region by Northstar Meetings Group. 

“The facilities on this list have proven their ability to host trade shows and events of all sizes while providing world-class service and state-of-the-art accommodations,” said Emily Olson, editor of EXHIBITOR magazine. 

The EXHIBITOR Magazine awards are based on five criteria: facility and functionality; location and accommodations; service and execution; expansions and upgrades; and awards and industry participation. The evaluation process also includes a survey of event planners, show organizers and exhibit managers who have recently hosted or exhibited at events within each facility, as well as a review of entrants’ event spaces, selling points and innovations conducted by a panel of corporate exhibit managers. 

For more information about the EXHIBITOR Magazine awards, visit  



About Events DC 

Events DC, the official convention and sports authority for the District of Columbia, delivers premier event services and flexible venues across the nation’s capital. Leveraging the power of a world-class destination and creating amazing attendee experiences, Events DC generates economic and community benefits through the attraction and promotion of business, athletic, entertainment and cultural activities. Events DC oversees the LEED Gold-certified Walter E. Washington Convention Center, an anchor of the District’s hospitality and tourism economy and the historic Carnegie Library at Mt. Vernon Square. Events DC manages the RFK Stadium-Armory Campus (RFK Campus), including Robert F. Kennedy Memorial Stadium, Festival Grounds at RFK Campus, The Fields at RFK, the non-military functions of the DC Armory and the Skate Park at RFK Stadium. Events DC also built and serves as landlord for Nationals Park, the first LEED-certified major professional sports stadium in the United States. Events DC manages Gateway DC, R.I.S.E. Demonstration Center and Entertainment & Sports Arena all conveniently located in the Congress Heights neighborhood of Washington, DC. For more information, please visit and find us on social media – Facebook, Instagram and YouTube (Events DC), and Twitter (@TheEventsDC) — and on our new hub for on-demand event programming on GATHER by Events DC at 


CONTACT: Christy Goodman Events DC 2028092005 [email protected] 

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